Política de envío

Shipping Policy

Last updated: May 26, 2026

Order Processing All orders are processed within [1–2] business days after payment is confirmed. Orders placed on weekends or holidays will be processed the next business day. You will receive a confirmation email with tracking information once your order has shipped.

Domestic Shipping (United States) We offer the following shipping options:

  • Economy Shipping (5–8 business days) — $7.99
  • Standard Shipping (3-5 business days) — $11.99
  • Expedited Shipping (1-2business day) — $15.99
  • Free Shipping (standard, 3-5 business days) offered on orders starting at $49.99 (before taxes and fees)

Shipping times are estimates and may vary due to carrier delays or high-volume periods.

International Shipping  International orders may be subject to customs duties and taxes, which are the responsibility of the customer. Delivery times vary by destination and typically take 10–21 business days.

Order Tracking Once your order ships, you'll receive an email with a tracking number. You can use this number to track your package through [USPS / UPS / FedEx / our website].

Lost or Undeliverable Packages If your package is lost in transit or returned as undeliverable, please contact us at Velune_help@outlook.com within 30 days of the estimated delivery date. We'll work with the carrier to resolve the issue and arrange a replacement or refund as appropriate.

Contact Us For any shipping-related questions, reach out to us at Velune_help@outlook.com.